Custom Choice Student Loans Overview
Information Composed by Jake McCall, Verified by Monogram LLC
Custom Choice Loans® are known for having a variety of borrower benefits like a 2% graduation reward (1) and an auto pay discount (2). Custom Choice offers competitive rates with zero fees, four repayment options and three repayment terms to choose from (7-, 10-, or 15-years(3)). Cosigners are not required. For students who apply with a cosigner, cosigner release is available after 36 months of on-time, principal and interest payments (4). Custom Choice also offers a scholarship (no purchase necessary) (6) and a unique Returning Borrower Advantage (5).
Quick Overview
Company Details
Custom Choice is funded by Citizens Bank and is originated by Monogram LLC, a company whose team has been in the student loan space for decades and maintains an A rating overall according to the BBB (Better Business Bureau).
We may be paid compensation for the products offered below. This by no means influences what we say or how we portray those products. Pluto is meant to help, not hinder your education funding.
Custom Choice's No-Essay Scholarship Sweepstakes! (6)
A $1,500 scholarship could be in your future. Custom Choice is sponsoring a $1,500 scholarship every month until December 31, 2025. That's a total of 67 winners and $100,500 going towards students to help them cover the costs of books, tuition, housing, and more!
NO PURCHASE OR PAYMENT NECESSARY IN ORDER TO WIN
Takes about 5 minutes
Custom Choice at a Glance
Loan repayment terms offered include 7-, 10-, or 15-year terms (3) along with four different repayment options (3) to choose from for both undergraduate and graduate students.
No application fee, processing fee, or late fees. Plus up to a 12-month grace period (7).
Variety of borrower benefits including a 0.25% auto pay discount (2) and a graduation reward upon request (1).
Does not offer student loan refinancing or parent loans.
Does not offer loans to international students.
Students without a cosigner may apply for a Custom Choice Loan. For students who apply with a cosigner, cosigner release is available after 36 on-time principal and interest payments (4).
Custom Choice Returning Borrower Advantage (5)
When you apply for subsequent loans with a cosigner, you may not have to provide income documentation again. This makes the application process easier and faster.
Undergrad Loans
Associates, Bachelors
Custom Choice Undergraduate Loans
Custom Choice offers well rounded, customizable loans with four different available repayment options (3) and three different repayment terms (7-, 10-, or 15-years (3)). A 2% principal reduction can be requested after graduation (1). Although applying with a cosigner is recommended, it is not required. However, keep in mind that approval is more likely when applying with a parent or another adult with good financial standing. Plus, you may get a lower rate than you would if you applied solo. And cosigner release is available after 36 on-time principal and interest payments (4). Custom Choice also offers multiple payment relief options in case of job loss (9), natural disasters (10) and other unexpected hardships (11).
Request a 2% principal reduction after graduation (1)
Four repayment options to choose from (3)
0.25% interest rate discount when you elect auto pay (2)
7-, 10-, 15-year repayment terms to choose from (3)
No late fees, application fees or processing fees
Payment relief in case of job loss (9), natural disasters (10), or hardship (11)
Apply for cosigner release after 36 on-time principal and interest payments (4)
Borrow as little as $1,000 up to $99,999, not to exceed the aggregate student loan debt limit of $180,000 (12)
Key Undergraduate Features
Graduate Loans
Business, Medical, Dental, Law, Health, and More
Custom Choice Graduate Loans
Custom Choice offers graduate loans for nearly all degree types, with comparable interest rates and a well-rounded array of borrower benefits. Customization is key, with four repayment options and three loan terms (7-, 10-, and 15-years) to choose from (3). You can request a 2% graduation reward (1) and get a 0.25% interest rate reduction when you elect auto pay (2).
Request a 2% principal reduction after graduation (1)
Borrower between $1,001 and $99,999 not to exceed the aggregate student loan debt limit of $180,000 (12)
Payment relief in case of job loss (9), natural disasters (10), or hardship (11).
0.25% interest rate reduction when you elect auto pay (2)
7-, 10-, 15-year repayment terms to choose from (3)
Four repayment options to choose from (3)
No late fees, application fees or processing fees
Apply for cosigner release after 36 on-time principal and interest payments (4)
Key Graduate Features
Did You Know...
That student loan rates can change rapidly every month? Don't miss the updates. We'll keep you posted on changing rates and more!
Disclosures:
Before applying for a private student loan, Citizens Bank N.A. and Monogram LLC recommend exhausting all financial aid alternatives including grants, scholarships, and federal student loans.
The Custom Choice Loan® is made by Citizens (“Lender”). All loans are subject to individual approval and adherence to Lender’s underwriting guidelines. Program restrictions and other terms and conditions apply. LENDER AND MONOGRAM LLC EACH RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. TERMS, CONDITIONS AND RATES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
(1) The principal reduction is based on the total dollar amount of all disbursements made, excluding any amounts that are reduced, canceled, or returned. To receive this principal reduction, it must be requested from the Servicer, the student borrower must have earned a bachelor’s degree or higher and proof of such graduation must be provided to the Servicer. This reward is available once during the life of the loan, regardless of whether the student receives more than one degree.
(2) Earn a 0.25% interest rate reduction for making automatic payments of principal and interest from a bank account (“auto pay discount”) by completing the direct debit form provided by the Servicer. The auto pay discount is in addition to other discounts. The auto pay discount will be applied after the Servicer validates your bank account information. Automatic payments and the associated discount will be temporarily discontinued (1) if you elect to stop automatic deduction of payments and (2) during periods when you are not required to make payments. The discount will be permanently discontinued in the event three automatic deductions are returned by the financial institution for any reason. The auto pay discount is not available when reduced payments are being made or when the loan is in a deferment.
(3) The four repayment options include Flat Payment Repayment (paying $25 per month during in-school deferment), Full Deferment, Interest only Repayment and Immediate Repayment. The 15-year term and Flat Payment Repayment option are only available for loan amounts of $5,000 or more. Certain repayment terms and/or options may not be available depending on the applicant’s debt-to-income ratio. Making interest only or flat interest payments during deferment will not reduce the principal balance of the loan. Payment examples (all assume a 14-month deferment period, a six-month grace period before entering repayment, no auto pay discount, and the Interest Only Repayment option): 7-year term: $10,000 loan, one disbursement, with a 7-year repayment term (84 months) and a 9.06% APR would result in a monthly principal and interest payment of $161.20. 10-year term: $10,000 loan, one disbursement, with a 10-year repayment term (120 months) and a 8.78% APR would result in a monthly principal and interest payment of $125.49. 15-year term: $10,000 loan, one disbursement, with, a 15-year repayment term (180 months) and a 8.82% APR would result in a monthly principal and interest payment of $100.36.
(4) A cosigner may be released from the loan upon request to the Servicer, provided that the student borrower has met certain credit and other criteria, and 36 consecutive monthly principal and interest payments have been received by the Servicer within 10 calendar days after their due date. Late payment(s), or the use of a deferment or forbearance will reset the number of consecutive principal and interest payments to zero. Use of an approved reduced repayment plan will disqualify the loan from being eligible for this benefit.
(5) A Returning Borrower is a student applicant or a cosigner with either (a) a prior application that is awaiting school certification, or (b) a prior loan that has a disbursement scheduled or completed. Income verification will be waived for Returning Borrowers who report the same employer, employment status, singular income source and an annual income amount within 25% of the annual income amount previously verified from such income source on a prior application or loan with an income verified date within eighteen (18) months of the hard pull decision date of the new application. If more than one prior application or loan with an income verified date within eighteen (18) months of the hard pull decision date for the creditworthy applicant exists, the most recent qualifying application or loan will be used to verify income.
(6) NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. Open to legal residents of the 50 U.S./D.C., age 18+, who are currently a student or parent of a student enrolled in an undergraduate program at an Eligible Institution. An “Eligible Institution” must be: (i) based in the United States; (ii) Title IV eligible according to data from the U.S. Department of Education; and (iii) categorized as a public or private school that offers bachelor’s degree program or higher according to the U.S. Department of Education, excluding for-profit schools (proprietary schools). Void outside the 50 U.S./D.C. and where prohibited. Sweepstakes starts at 12:00:01 AM ET on 05/28/20; ends at 11:59:59 PM ET on 12/31/2025. Total ARV of prize per Entry Period: $1,500; Total ARV of all prizes: $100,500. Odds of winning will depend on the total number of entries received for each Entry Period. For full Official Rules, visit https://sweeps.smartborrowing.org/paying-for-college-sweepstakes-official-rules/. Sponsor: Monogram LLC, 200 Clarendon Street, 20th Floor, Boston, MA 02116.
(7) The grace period is generally the earlier of six months from the date (a) the student borrower graduates, (b) the student borrower drops below half-time status, or (c) that is 60 months from the first disbursement date, but in no case, earlier than six months after the first disbursement date. The immediate repayment option does not have a grace period. The extended grace period is six months from either (a) the day following the initial grace period, (b) the first day of delinquency during the repayment term, or (c) the due date of the current level bill. To be eligible for the extended grace period, the loan cannot have entered the repayment term more than ninety (90) days prior to the date the Servicer receives the request for payment relief. The immediate repayment option does not have an extended grace period. The repayment term will be extended month-for-month for the number of months of extended grace applied to the loan.
(8) Interest rates and APRs (Annual Percentage Rates) depend upon (1) the student’s and cosigner’s (if applicable) credit histories, (2) the repayment option and repayment term selected, (3) the expected number of years in deferment, (4) the requested loan amount and (5) other information provided on the online loan application. If approved, applicants will be notified of the rate applicable to your loan. Rates and terms are effective as of 8/16/25. The variable interest rate for each calendar month is calculated by adding the 30-Day Average Secured Overnight Financing Rate (“SOFR”) index, or a replacement index if the SOFR index is no longer available, plus a fixed margin assigned to each loan. The SOFR index is published on the website of the Federal Reserve Bank of New York. The current SOFR index is 4.35% as of 8/1/25. The variable interest rate will change if the SOFR index changes or if a new index is chosen. The applicable index or margin for variable rate loans may change over time and result in a different APR than shown. The fixed rate assigned to a loan will never change except as required by law or if you request and qualify for the auto pay discount (see footnote 2 above). APRs assume a $10,000 loan with one disbursement. The low APRs assume a 7-year term, and the Immediate Repayment option with payments beginning 30-60 days after the disbursement via auto pay. See footnote 2 for auto pay details.
(9) Available in increments of no more than two (2) months, for a maximum period of twelve (12) months. To be eligible for unemployment protection a required number of monthly principal and interest payments must have been made and the loan cannot be more than fifty-nine (59) days delinquent. During unemployment protection, principal and interest payments are deferred and the interest that accrues during the unemployment protection period may be capitalized at the expiration of such period in accordance with the Credit Agreement. To be eligible for more than one incremental period of unemployment protection, (a) at least twelve (12) monthly principal and interest payments must be satisfied following the prior period of unemployment protection and (b) the borrower cannot have utilized more than two (2) periods of unemployment protection in the five (5) years prior to the last day of the most recent unemployment protection period. The number of months of unemployment protection utilized counts towards the total number of months of forbearance permitted on the loan. The repayment term will be extended by the total number of months of unemployment protection applied to the loan.
(10) Natural Disaster Forbearance is afforded at the lender’s discretion based on guidance from the Federal Emergency Management Agency (“FEMA”).
(11) Available in increments of no more than two months, for a maximum period of 12 months. To be eligible for forbearance a required number of monthly principal and interest payments must have been made and the loan cannot be more than fifty-nine (59) days delinquent. During a forbearance period, principal and interest payments are deferred and the interest that accrues during the forbearance period may be capitalized at the expiration of such forbearance period. To be eligible for more than one incremental period of forbearance, (a) at least twelve (12) monthly principal and interest payments must be satisfied following the prior period of forbearance and (b) the borrower cannot have utilized more than two (2) forbearance periods in the five (5) years prior to the last day of the most recent forbearance period. The repayment term will be extended month-for-month for the number of months of forbearance applied to the loan.
(12) The minimum loan amount is $1,000 except for student applicants who are permanent residents of Iowa in which case the minimum loan amount is $1,001. The maximum annual loan amount to cover in-school expenses for each academic year is determined by the school’s cost of attendance, minus other financial aid, such as federal student loans, scholarships, or grants, up to $99,999 annually. The loan amount must be certified by the school. The loan amount cannot cause the aggregate maximum student loan debt (which includes federal and private student loans) to exceed $180,000 per applicant (on cosigned applications, separate calculations are performed for the student and cosigner).